Questions

Straight answers
before you upload.

Everything contractors ask before their first PLOPLAN order, grouped by topic. Anything missing? Email hello@ploplan.com and we answer the same day.

Ordering

How do I order plan printing from PLOPLAN?

Upload a PDF drawing set, choose the sheet size, black and white or color, the number of sets, and finishing, enter the delivery address, and submit. The price is shown before you commit and you do not need an account for a first order.

Start an order
Do I need an account?

No. Guests can upload and order. A free account saves your projects, jobsites and plan files for one-click reorders and unlocks the first-order print credit.

Create a free account
Is there a minimum order?

No minimum. A single sheet can be printed and delivered. Delivery is priced per trip, so combining sheets into one order is cheaper than several small ones.

How do I pay?

During the launch period orders are invoiced on delivery. Memberships are billed monthly by card through Stripe.

Membership and pricing

Files and sheets

What file types do you accept?

PDF only, up to 200 MB. Export from AutoCAD, Revit, ArchiCAD, Bluebeam or any drafting tool at the sheet's actual size (for example 24 × 36) so nothing is scaled.

Which sheet sizes do you print?

11 × 17, 18 × 24, 24 × 36 (Arch D, the usual permit-set size), 30 × 42 (Arch E1) and 36 × 48 (Arch E). Half-size review sets print on 11 × 17 or 18 × 24.

Sizes and per-sheet rates
What is Smart Mixed printing?

You tell us how many sheets need color (site plans, renderings, MEP overlays) and the rest print in black and white. You pay color rates only on those sheets.

Can I print only some sheets from a set?

Yes. The revision flow lets you upload the previous set and the new one, select the sheets that changed, and print only those.

Revision printing
Are my drawings kept private?

Yes. Files are stored in a private bucket, served only through short-lived signed links to you and our print operators, and can be deleted on request.

Privacy policy

Delivery

Where do you deliver?

Greater Boston: Boston, Cambridge, Somerville, Brookline, Newton, Quincy, Waltham, Medford and jobsites inside the Route 128 belt. Orders outside the area are accepted and delivery timing is confirmed by email before printing.

Delivery options and service area
How fast is delivery?

Scheduled next day (order by 5 PM) is standard. Next Day AM arrives before 10 AM, Same Day has a noon cut-off, Same Day Priority is within four hours, and a 2-hour rush is quoted by dispatch.

Can you deliver straight to the jobsite?

Yes. That is the point of PLOPLAN. Name the superintendent, the trailer, or the gate contact at checkout; the courier hands the package to that person and we confirm by email.

What if nobody is on site?

Add a fallback in the delivery instructions (a lockbox, the site office, or a neighbor office). If the courier cannot complete the hand-off we call the contact, then hold the package and reschedule at no charge for the first attempt.

Memberships

What is included in a membership?

A monthly batch of sheets (for example 20 black and white and 10 color on PLOPLAN PRO), a discount on additional printing, cheaper or free scheduled delivery, and account features like saved jobsites, PO and cost-code fields, and revision-only printing.

Compare Free, Starter, PRO and GC
Do unused sheets roll over?

No. Included sheets reset on the first of each calendar month (Eastern time). They apply to sizes up to 24 × 36; 30 × 42 and 36 × 48 sheets are always charged at the member rate.

Can I cancel or change tiers?

Yes, from your dashboard. Upgrades apply immediately with proration; downgrades and cancellations take effect at the end of the paid period so you keep the allowance you paid for.

What is the PLOPLAN PRO intro price?

The first 100 PRO accounts pay $99 a month, locked for 12 months, instead of the standard $149. Capacity is counted on real accounts and shown on the pricing page.

Print quality and reprints

What paper and printers do you use?

20 lb bond on wide-format inkjet and LED plotters at 600 dpi, sized exactly to the sheet in your PDF. Line weights, hatches and small text print as drawn.

What if a print is wrong?

If a sheet is misprinted, damaged, or not what you ordered, tell us within 48 hours and we reprint and redeliver at no charge. If the PDF itself was wrong we print the corrected file at the normal rate.

Reprints and problems in the terms
Ready to order?

Upload a PDF and see the exact total before you commit.

Upload plans